AM
Aqeelah M

1 reviews | Active since Dec 2013

06 May 2020, 12:31

Missing funds

I have missing funds. Every month I transfer about R8500 to my fnb account. I have missing funds this month. I transferred R8500 from my Capitec account and the funds still have not cleared to my fnb account. It’s like ****** money! I don’t even know what to do and no one is assisting me. I keep getting cut off when I try and call

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Replies (2)
Capitec Bank
Capitec Bank's reply06 May 2020, 14:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply08 May 2020, 14:07
Official
Good day Ms Mahomed

Kindly note the matter has been resolved, as per our telephone discussion.

Capitec Bank
Complaint Management