RK
R K
1 reviews | Active since Jan 2018
28 Oct 2020, 05:52
Missing expiry date on card
I got a new black bank card in February 2020. Lockdown happened and yesterday I tried to do an online purchase and they requested expiry date. There is nothing on the card. Even my card number is faded. I went to the bank for assistance, they told me i have to pay for a new card. Why? The card is 8months old? Aren't it supposed to be on there?
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Capitec Bank's replyOfficial
28 Oct 2020, 11:01I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply28 Oct 2020, 11:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,