ZM
Zandile M
1 reviews | Active since Oct 2015
01 Dec 2021, 14:22
Missing debited funds
Called capitec to please help me in order to allocate the funds they have debited for my credit card, since my bank had confirmed that the debit order was successfully from thier side. Now am still getting sms's from capitec informinng me that I must pay the amount. Mind you I hav called capitec n they informed me that they have challenges with thier systems allocating funds even for other clients. Can capitec pls sort this issue for me.
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Replies (3)
Capitec Bank's replyOfficial
01 Dec 2021, 15:13Good day Zandile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply01 Dec 2021, 15:13
Official
Good day Zandile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
ZM
Zandile M's updateReviewer Update
01 Dec 2021, 15:15Thank u
ZM
Zandile M's update01 Dec 2021, 15:15
Reviewer Update
Thank u
Capitec Bank's replyOfficial
18 Feb 2022, 19:38Hi Zandile
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Feb 2022, 19:38
Official
Hi Zandile
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,