LZ
Lungile Z
1 reviews | Active since Nov 2021
12 Nov 2021, 14:00
Miss Zwane
On the 29 July 2021 I got phone call from *** that is Capitec number,where as I was struggling to use my app,at 14HO0 my 2 months funeral cover premium reversed that is R1110 then they transferred all my out,I called Capitec about this immediately Mr Nkosinathi Ngwenya from Capitec advised me to go to police station for case number I went to Garisfontein police station I email case number & my statement to Nkosinathingwenya @ capitec.com,after 2 weeks I went to Capitec the grove to enquire,The Manager told me that the money was transferred to Nedbank that's it,I won't get my R6600
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Capitec Bank's replyOfficial
12 Nov 2021, 14:13Good day Miss Zwane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply12 Nov 2021, 14:13
Official
Good day Miss Zwane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 21:03Hi Zwane
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:03
Official
Hi Zwane
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank