NT
Ntswaki T

1 reviews | Active since Apr 2018

30 Apr 2018, 04:21

Miss

hey my name is ntswaki Thapong i'm facing a problem its been a while now,i always receive an a debit order into my account that i didnt know about it,ive try it to contact capitec bank and also go to the branch bt still is not helping.The most part that ****ed me of is that when im reversing it they deduct R30 in my account so please capitec stop this or else you will loose your customers because it seems like our money is not safe with you,its two months now this thing happening and different companies that they deduct my money without me knowing.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Apr 2018, 12:54
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank