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andre J

1 reviews | Active since Oct 2010

25 Oct 2025, 12:49

Misled by Capitec

Mislead by their sin and free data promise. They loaded everything, insert the sim, help me name the sim card, purchase airtime. Said data will be loaded later. I left. When I went back the manager told me I should have made it my primary number. How would I have known it. Assume try of info and mislead

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Replies (2)
Capitec Bank
Capitec Bank's reply25 Oct 2025, 14:36
Official
Good day Andre We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply29 Oct 2025, 14:53
Official
 Hello Mr Jacobs  With reference to our telephone conversation.  I trust that you satisfied with the outcome. We have proceeded to close your complaint.  Kind regards CapitecBank 

Best regards,