Misleading information given and worst service ever provided by the bank.

<p>I was retreanched, informed capitec, and also informed them when I was unemployed that I won't be able to pay the full loan amount as agreed when I was still employed, spoke to Thabo Nkoana, one of their consultants at their head office who told me that the only thing he can do is make sure that I'm blacklisted after 3 months if I still can't pay as there is nothing he can help with, now each and every cent that comes into my account capitec takes it even though I tried a number of times to set up the necessary payment arrangements, and they won't reverse the derby orders as they now claim that there was no arrangement made and yet they can give me the name of the person I spoke to, who didn't even live notes on my account to say what my call was about. So disappointed and disgusted by Capitec.</p>