MISLEADING INFORMATION

Item: Capitec Bank
Rating: 1
Author: Paulus M

I launched a funeral claim on the 24/04/2026 last week, but up today I haven't received anything. On the 06/05/2026 they sent me an sms to say they are still reviewing the information I provided, they will call me on the 26/05/2026 .

I had to get in debts , I had to take a loan to bury my father.

I am highly disappointed on capitec bank funeral cover.

Helpful (0)

Replies (1)

Capitec Bank's replyOfficial

06 May 2026, 17:44

Good day Paulus M We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply06 May 2026, 17:44

Official

Good day Paulus M We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank