Misleading Information and Banking Info.

I have never seen such bad service from a bank. I had a Capitec Loan in 2016 when I defaulted on it but settled the account afterwards. I have since been in a better financial position. I did an onlin application for a credit card. It was declined saying my account was handed over. Yes that is true but this was settled. However I phoned them and asked them to confirm and correct the status. I was told that I may not apply for any future credit as they will not assist me in any future lending. Well I will advise my husband to withdraw all monies and it is not a little amount from Capitec. I will withdraw mine as well and my home loan application I will rather cancel and advise SA Home Loans thanks but no thanks taking it rather to any other bank than them. I had to phone no less than 5 times to get through to get this information but thank you. Nice to know where I stand with a bank sure another bank would appreciate our small R150 000 deposit.