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pnkdotzzzz P
1 reviews | Active since Dec 2013
21 Mar 2022, 10:17
Misleading info on the banking app
You are misleading your customers!!!!! All i wanted was to unfix my fix term and then i got told unfortunately the amount is to high by you *********** call center agent!!!!!!! What the hell man!!!!! Its my money!!!!!!! I do not have time to go to a branch. You wait in ques for ages. What purpose does a call center have if they can not assist the customers who have no time going to a branch and wait in ques!!!!!?REALLY!!!! YOU ****ED ME OFF THIS MORNING!!!!
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Capitec Bank's replyOfficial
21 Mar 2022, 10:37Good day Pnkdotzzzz
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Mar 2022, 10:37
Official
Good day Pnkdotzzzz
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank