TM
Thokozani M

1 reviews | Active since Jul 2013

18 Jun 2015, 14:16

Misleading - day light *******

I took a loan with Capitec, a couple of months later I was retrenched from the company i was working for then. However Capitec had indicated that i would be paying an additional premium to cover me for retrenchment, to my surprise when I was unemployed and not able to pay the installments i was handed over to debt collectors despite the fact that i was covered for unemployment. I am now paying almost three times the amount that I had initially owed. <br> <br> There is absolutely no justice for what your did to me. Never again

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Jun 2015, 15:03
Official
Hello mbathat,

I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank