ZK
Zarah K

1 reviews | Active since Mar 2022

07 Mar 2022, 15:28

Minus 1 thats how bad it is.

After being to thr westgate branch for a whole month i have to say capitec bank needs to pull their socks up. Monies of mine have been frozen since last year September and no one can assist me. They talking about backlog!!!! Really it tskes that long. Ashton at the branch has been assisting me. It takes them 45min to get through to forensics. Other banks forensics answer immediately. And every time someone will phone me. When? Tour services are pathetic yet monies people trust you with their monies. Im so dissapointed and disgusted e With your service

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Mar 2022, 15:39
Official
Good day Zarah

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank