RS
Riana S

1 reviews | Active since Mar 2022

30 Apr 2024, 09:02

minor's account held hostage

open a capitec account and for minor as well - now i wish to close the accounts we no longer need the accounts. the branch i went to refuses to close the account unless I show my son's ID card, his 16. why did the bank not ask this when i opened the account why now

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Apr 2024, 11:12
Official
Good day Riana Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank