Millions ****** from my Capitec Bank account

My granduncle was recently ****** and de*****ed millions of rands by ********s who seemed to have inside information. This was his retirement settlement money and the bank exhibition gross negligence and customer endangerment. We haven't received any answers or assistance from Capitec and have further filed a case with the police,which we all know how slow those are... Please help us! Capitec Bank and its staff must be held accountable.