1 reviews | Active since May 2016
Middle of the night call
I received three calls throughout the night last night (31 October 2017) waking me up each time starting at 12:38. The number was ********** 900. There was no one on the other end of the line. This is completely unacceptable.
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Swartz
As per out telephone conversation of earlier we confirm that the matter has now been resolved. We apologise for delay in replying and the inconvenience caused
Kind regards
Capitec Bank
Good day Mr Swartz
As per out telephone conversation of earlier we confirm that the matter has now been resolved. We apologise for delay in replying and the inconvenience caused
Kind regards
Capitec Bank
