MZ
Mpho Z
1 reviews | Active since Jun 2023
24 Jun 2023, 12:53
****mers working at Capitec bank as consultants.
I am so mad right now about capitec Eldorado park branch **** employee. A month back my mother in law went to consult because her app was not working, but instead of the lady(she knows her) to her activate the app she asked her to create a new cell phone banking pin of which she already had but the lady said she should change it. Fast forward yesterday someone created that app by cloning her cell number and withdrew all her salary, her hard earned domestic work salary using a cash send. How could that possibly happen if it was not an inside job. I will definitely be opening a case against capitec. Possibly she is ****ming a lot of un aware old people.
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Replies (2)Capitec Bank's replyOfficial
24 Jun 2023, 12:59Good day Mpho
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Jun 2023, 12:59
Official
Good day Mpho
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
04 Jul 2023, 09:09Good day
Due to client being unreachable on the provided contact details we have closed the complaint temporarily.
Kind regards
Complaint Management
Capitec Bank
Due to client being unreachable on the provided contact details we have closed the complaint temporarily.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply04 Jul 2023, 09:09
Official
Good day
Due to client being unreachable on the provided contact details we have closed the complaint temporarily.
Kind regards
Complaint Management
Capitec Bank
Due to client being unreachable on the provided contact details we have closed the complaint temporarily.
Kind regards
Complaint Management
Capitec Bank
