****mers and ****** incompetence

To Capitec ****mers and *********** Service Providers

I am really not happy with your service. since last year July my account has been blocked. The ******** case was opened and I was requested for a court order. The detective submitted the court order and when I go to the bank after several follow ups, I am told that I must reopen the case with capitec because they can’t find the case number nor the documents send previously. I wanted my account to be unblocked so I can access my account. I see where is this going, Capitec is trying to keep the little money that is left in my account, *****ing from the poor. I have been a customer for over 8 years and this is how you treat your customers. You are a ****. I want my account unblocked and I want my money back you ****mers. Now at the branch they say the case was closed and I need to resubmit the documents because they deleted them. What nonsense is that?

My number is +***5, NG MAGULA and expect my Acc to be unblocked so I can close the account. I’m tired of going to the bank and calling the customer care with the money that I don’t have. Such incompetence and disgusting and annoying.