IN
Ikageng N

1 reviews | Active since Nov 2018

01 Apr 2025, 11:59

****mers

This bank is a ****ing joke and im goin to the media to expose them for what they are. I went to their branch to deposit my coins which were more or less a R1000. After depositin the money in the coin machine is was processing my transaction then a message on the machine said transaction failed. After reporting the matter in the branch i was told that by friday i will have my acc credited. After speaking to 2 agents on watsapp i was told to wait for feedback by friday. Today its tuesday and no one has called me. I called n im told my case was closed.. Im not going to let this one go o promise how do you close a case n not credit my acc this is my money i dnt owe capitec a cent.

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Apr 2025, 12:40
Official
Good day Ikageng Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank