1 reviews | Active since Jun 2019
****MERS
Actually I wish if the was anyway I could have 0 rate for this bank, banking with capitec is really a **** capitec is ****ming people with their useless 24 hour customer care. on the 7th of July the transaction was performed on my account luckily I got message as it happened and call a customer care line to stop the payment and to my surprised a very rude guy told me that there was nothing that the bank can do I buy online I compromised my bank. It is so amazing that whenever it`s me who is performing the transaction on my account I would receive the bank notification to approve the transaction or even an otp but when they are stilling our hard earns money nothing. I fail to understand that on all 4 major banks in South Africa you can stop the payment but with capitec you can not. The only assistance you get at capitec customer care is being treated like a you insane.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
