PN
Portia N
1 reviews | Active since Sept 2016
10 Jun 2024, 08:28
****mers
Unhappy I still remain unhappy. I was contacted by a consultant last week on Wednesday which she confirmed that the investigation will take about 4-7 working days, which 7 days ends tomorrow but there isnt even some notification to say they are still busy with the investigation which this will again make things out of control ril. This is an enquiry that goes back to September 2022 and eversince then they were busy with investigation. I dont know how many managers have been attending to the matter still no feedback
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Replies (1)Capitec Bank's replyOfficial
10 Jun 2024, 11:13Good day Portia
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply10 Jun 2024, 11:13
Official
Good day Portia
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
