LB
Letitia B

1 reviews | Active since Apr 2019

10 Dec 2021, 14:33

Mercantile worst service ever

If there was an option to give this bank zero stars then I most definitely will. I received great service laat year from JHB BUT cape town branches pathetic.

The business banker is so ***********, can never assist you with queries, takes about 2 to 3 days to get back to in the first place and then doesn't understand what your query is. I have had enough and I have moved my business account to Nedbank.

Thanks for the worst service ever Mercantile

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Dec 2021, 15:26
Official
Good day
 Thank you for bringing this matter to our attention. We acknowledge receipt thereof. One of our Relationship Managers will contact you directly for a resolution. 

Kind Regards,

Mercantile Bank a Division of Capitec Bank