MERCANTILE - THE WORST BANKING AND CUSTOMER SERVICE IV EVER EXPERIENCED!!!

I wish this app allowed for a NEGATIVE review!!! This is the worst service I have experienced. getting a passport or driver's is a better experience than using this USELESS BANK!!! and that says a lot considering how painful that is!

They call themselves a business BANK. they are a child's BANK. they have ZERO customers service right from admin support staff to management. I have never in my life companied publicly about a service BUT THE ANGER I FEEL EVERY TIME I NEED TO DO SOMETHING FOR OUR BUSINESS IS JUST TO MUCH. Iv tried reporting issues to management but the resolution management is almost NON-existent. I would suggest you don't use this bank if you are considering it. TIME TO MOVE OUR ACCOUNT!!