MERCANTILE POOR SERVICE AND RESPONS

It is going now for two weeks, four e-mails, and one telephone call that I struggle to get any response from the Branch at Menlyn about a problem. They just do not even respond at all to my messages. Not even the manager reacts to his e-mail. If that is how Capitec's business side is operating, I am considering to close my private Capitec account and move to a bank like Discovery.