AN
Alex N
1 reviews | Active since Oct 2019
28 Oct 2019, 18:18
Mercantile holds funds
So it's been over a week now that Mercantile Bank, Dennis Chauke has not given Krytoro feedback on my funds that was transfered to Krytoro. Mercantile is the only bank that we have experienced this. It is ******** to hold back funds of clients especially without communication why. People be warned when dealing with Mercantile Bank. Search reviews and you will see others have had the same problem. If they do not want to transfer funds overseas just give back the money. It's simple.
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Replies (2)
Capitec Bank's replyOfficial
29 Oct 2019, 07:02Dear Alex N
We acknowledge receipt of your update. This will be reviwed and feedback will be provided.
Regards
Mercantile Bank Team
We acknowledge receipt of your update. This will be reviwed and feedback will be provided.
Regards
Mercantile Bank Team
Capitec Bank's reply29 Oct 2019, 07:02
Official
Dear Alex N
We acknowledge receipt of your update. This will be reviwed and feedback will be provided.
Regards
Mercantile Bank Team
We acknowledge receipt of your update. This will be reviwed and feedback will be provided.
Regards
Mercantile Bank Team
Capitec Bank's replyOfficial
21 Nov 2019, 17:13Dear Alex N
Kindly find our response below to your recent query.
Subsequent to your engagements with Dennis, we have investigated the matter and established that you are not a client of Mercantile Bank.
It appears that you have invested directly with Kryptoro Holdings and we have referred the matter to them to deal with. We trust that they will resolve the matter with you. For future queries kindly contact: Tel *** Email: *** Fax ***
Many thanks
Kind regards,
Mercantile Bank Team
Kindly find our response below to your recent query.
Subsequent to your engagements with Dennis, we have investigated the matter and established that you are not a client of Mercantile Bank.
It appears that you have invested directly with Kryptoro Holdings and we have referred the matter to them to deal with. We trust that they will resolve the matter with you. For future queries kindly contact: Tel *** Email: *** Fax ***
Many thanks
Kind regards,
Mercantile Bank Team
Capitec Bank's reply21 Nov 2019, 17:13
Official
Dear Alex N
Kindly find our response below to your recent query.
Subsequent to your engagements with Dennis, we have investigated the matter and established that you are not a client of Mercantile Bank.
It appears that you have invested directly with Kryptoro Holdings and we have referred the matter to them to deal with. We trust that they will resolve the matter with you. For future queries kindly contact: Tel *** Email: *** Fax ***
Many thanks
Kind regards,
Mercantile Bank Team
Kindly find our response below to your recent query.
Subsequent to your engagements with Dennis, we have investigated the matter and established that you are not a client of Mercantile Bank.
It appears that you have invested directly with Kryptoro Holdings and we have referred the matter to them to deal with. We trust that they will resolve the matter with you. For future queries kindly contact: Tel *** Email: *** Fax ***
Many thanks
Kind regards,
Mercantile Bank Team