MERCANTILE FAILS EXPECTATIONS

I regret EVER opening a business account with this bank. I cannot begin to tell you how many times in the last two months since I have been with them have I not been able to get into my internet banking because I get blocked EVERY TIME!! We cannot conduct business like this. There seems to be a major issue with their internet banking because even after a new password is created you get blocked. There must be another way to log into an account because the current process is not working at all and is a massive frustration.