bG
boet G

1 reviews | Active since May 2019

12 Jun 2023, 14:09

***** Mercantile bank/Capitec business Branch 220

Branch 220 Your employee unauthorized manually stole my money - R3100 . ***** inside the bank I want my money

0
Replies (4)
Capitec Bank
Capitec Bank's reply12 Jun 2023, 15:57
Official
Good day 
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
 
Kind regards 
Capitec Business Banking 
bG
boet G's update13 Jun 2023, 07:47
Reviewer Update
Hi
I need this matter to be resolved today , my business require that money urgently today. You are a business bank that accommodate small business, this is very impactful if your timeframe to resolve such matters is dragging . My production has completely stopped
bG
boet G's update13 Jun 2023, 10:05
Reviewer Update
Today is a second day, you still not finding solution to this ? How if it was large sum means it will took you a whole year to reverse my money. This is very disappointing from Capitec Business
Capitec Bank
Capitec Bank's reply14 Jun 2023, 11:48
Official
Hello boet G 

In response your complaint, kindly refer to our telephone conversation held on 14 June 2023 / email correspondence sent to you on 13 June 2023, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank