DC
Dijané Coetzer
1 reviews | Active since Apr 2023
01 Jun 2023, 17:23
Mercantile bank!! HIGHLY DISAPPOINTED!!
Absolute worst bank for your business! If you want a bank that NEVER answers the helpline or is permanently offline then this is the bank for you! To this day I have never even spoken to my "personal banker" as she is always "busy" and will call back. I've been trying to log into my internet banking the entire day and nothing!! Phone the helpline, you hold and hold and hold and no one answers the phone!! I am very very disappointed in mercantile and feel that no business will grow under these circumstances! Getting money loose thats been sent to you is also a big fuss!
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Replies (2)
Capitec Bank's replyOfficial
02 Jun 2023, 09:45 Good day Dijane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply02 Jun 2023, 09:45
Official
Good day Dijane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
02 Jun 2023, 11:06 Hello Dijane
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
Capitec Bank's reply02 Jun 2023, 11:06
Official
Hello Dijane
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank