Mercantile Bank

I completed a questionnaire on the website because I wanted to open an account with them. I received a phone call from a very rude consultant who told me he would not call me back because he wasn't going back to emails that he had already looked at, even though I explained that I was in the middle of a meeting at that time. He asked me 1 question with no explanation and then proceeded to say goodbye. When I asked what was going to happen he told me a colleague would contact me- that hasn't happened 5 days on.