mercantile bank employee personal vendetta against me - no official response from mercantile

hi guys so this bank mercantile - geez guys , u suppose to be capitec the best bank by far ? why u so bad ? listen here carefully my account was stopped and a lady by the name of lizette de freitas , she closes my account and send me an email saying there was money paid from a client to me - after they realized that someone else paid her ****** money and she went to spend it online shopping - which is me - i gave her goods for the money she paid me - but mercantile bank Lizette says no my account will be closed because i the business received money from legit people BUT THEY RECEIVED MONEY FROM ****MERS - so i asked for proof of her statements or some proof stating that mercantile has a case on my account - i asked her for details or proof of what she is saying now because she was the only one calling me to say this - no correspondence from the bank or anyone for weeks- NO PROOF FROM HER TOO - so i got upset and told her she is lying to me and blocking my account on her own free will ! igot upset and she too - so i told her i was going to lay a police case on her because she wont send me anything on mercantile letter head or documents showing proof of her allegations - SHE CRIED AND SAID I WAS THREATENING HER - SHE THEN WENT TO JANNIE COETZEE - WHO WAS VERY VERY BIASED AND ACCUSATIVE - HE ACCUSED ME OF TREATING STAFF BAD BECAUSE OF THE ABOVE "NO PROOF INCIDENT" HE SAID " U INTIMIDATED AND THREATEN STAFF " I EXPLAINED HIM THAT I DID NOT TAKE THE FRUAD MONEY and that person who bought from me is a dealer on BINANCE - his name is REDDINGTON - he is a usual trader and always makes orders with me - he taken ****** money and paid me with it - jannie said he dont care about that - and that person reddington IS STILL ON BINANCE WITH HIS MERCANTILE ACCOUNT - BUT MINE IS TAKEN AWAY HOW THE HELL CAN U implicate me when i given him goods for the money - - BUT U WONT TAQKE HIS ACCOUNT AWAY but he taken the money from the *****ster direct ? how the hell can u do this ? jannie tells me " Sorry sir, they are not going to give you another chance. Employee ended up in hospital due to stress, pensioner with no income out of pocket. We are not about money only, it is about caring about our employees, elderly and the poor as well." so people out there - tell me is this not inside contacts ? did reddington not maybe ask jannie to close me down ? i had 1 case only from this reddington - but had 10,000 successful transactions i feel this jannie and LIZETTE are biased against me and have personal vendettas against me MERCANTILE DID NOT EVEN SEND ME A CLOSURE LETTER - i think jannie closed the account on his own and now i want to take them up with the ombudsman