BR
Barco R

1 reviews | Active since Dec 2016

10 Aug 2021, 18:27

Mercantile Bank - Awesome Digital Service

It has been an absolute pleasure to deal with Mercantile Bank for the past 2months since we moved our Business banking to them. They are a fully digital bank that cares about service. And their systems work. Support in their banking app is able to resolve issues in chat on first call. And mostly you don't need them because this bank's systems work! It's clear that each interaction has been planned carefully, including setting up an account without every visiting the branch. It's a breath of fresh air after dealing with several Business banks that don't have a culture of ownership. Highly recommended!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Aug 2021, 12:49
Official
Good day

Thank you for your comments. We're pleased to hear about your great experience. We trust that your future association with the bank will continue to live up to your expectations.  

Regards,

Mercantile Bank a Division Of Capitec Bank