JE
Jaco E

1 reviews | Active since May 2011

06 Apr 2024, 11:39

Mercantile Bank - ABSOLUTELY *******

Mercantile Bank ABSOLUUUUTTTTLY USELESS. Most *********** bunch of people I have ever worked with: 1. Mercantile more down than up. Today second time in a month that I had to walk out of Shoprite because I could not make a payment......Bank Systems down. 2. Because Mercantile Bank is down, I tried to transfer money to my bank account with another bank and Mercantile bank can only say " Beneficiary Bank not available"!!!!!!! Cannot even make a transfer of my money. This is how they will leave you high and dry!!!!! 3. Was on the phone to Mercantile Customer care for over an hour and got cutoff 3 times!!! Please people this is not a bank you want to be a client off. They will drop you when you needed them most!!!!!! Be careful!!!!!!

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Replies (2)
JE
Jaco E's update06 Apr 2024, 11:44
Reviewer Update
trying to add my Debit Card to my Google Wallet. Came back that my Mercantile card cannot be added to Google BUT Mercantile Bank feel is great to still charge me R8-00 fees enough They know their cards cannot be loaded on Google Wallet. I do not believe this Bank!!!!!!!!!

This is going straight to the office of Capitec CEO. Lets see if he is intrested in learning waht is going on!!!
Capitec Bank
Capitec Bank's reply06 Apr 2024, 11:46
Official
Good day Jaco

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank