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Nokuphila S

1 reviews | Active since Oct 2019

01 Aug 2024, 20:35

****MER BULLYING US

Regarding the person who reported this, they are a known ****mer. They have repeatedly demanded that we pay a certain amount of money per month or they will report our account and have it closed. This isn't the first time they have done this. We have proof of these attempts to ********* us via screenshots and voice notes. At this point we wish something be done with them as what they are doing has to be ******* in someway and ask that you assist us with this matter Please investigate the matter before closing account cause this account feeds many families Name of our stokvel is ebeenzer trading it registered our founders are Zama Mthethwa n Nako Mpucane please look in to this ****mer who uses capitec to fight his battles cause if founders refuse to give him money he rushes to capitec and report our stokvel as fruaders

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Replies (2)
Capitec Bank
Capitec Bank's reply02 Aug 2024, 07:07
Official
Good day Nokuphila Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
NS
Nokuphila S's update02 Aug 2024, 19:04
Reviewer Update
Capitec bank is really ****ming people why is it always closing our accounts without informing client's .They closed our stokvel accounts 2 weeks ago, opened it this week and closed it again today due to someone reporting it as a *****ulent account. We can't access our hard earned money ,this is deeply unfair and wrong. All I need is Capitec to reopen our accounts and give us access to our money. This matter needs immediate attention or Capitec will be loosing valuable clientele.As a client I feel like I made a mistake choosing to bank with Capitec and I'd like this matter to be dealt with accordingly meaning reopening of the accounts and giving us access to our money.