****mer bank. Your money is not safe.

A while back had ***** on my account and was phoned after 2 months sorry for getting back to you now we had a back log but sorry we cant get your money back as more than 30 days past if we stopped it I'm 7 days possible to get some money back but money left capitec bank sistem already sorry. So about two weeks back transactions on my account again reported the ***** to capitec. Guess what same stories ***** don't respond.... I phoned the banks yesterday were money has been paid to capitec have not even notified them to put hold on funds for investigating two weeks after report and nothing done looks like capitec gets kick backs ***** on customers account leave as long as possible and call client sorry we took to long to act so your money is gone. They don't care about there customers. You get this message on whatsup.... 👋Hello DEWALD STEYN, You recently disputed a transaction on the Capitec banking app. We need a few more details from you to investigate this matter and would like to explain what happens next in the process.

Please click the 'Continue' button below to connect to a Capitec agent so that we can discuss this further.

Your reference for this dispute is........

We understand that you're busy and may not be able to respond to us right away so we will keep your case open for 24 hours before closing it. But don't worry, if you need to re-open it you can do so by contacting us on WhatsApp.

We are eager to help you resolve this matter so please reply to us as soon as possible.

Regards ***** Engagement Centrer

Then you respond what is needed on the message then u get.....

*Jody* Good day you are through to Jody at the ***** Engagement Centre. Thank you for your patience. How may I assist you today?

You post there message again then same message again .

People on wqatsup line cant help and when u call in also no help no one knows whatbis happening in capitec

Pathetic