1 reviews | Active since Jul 2017
Meesha for President
I tranferred money by mistake into my fixed account instead of my flexible acount. I immediately called the Call centre to assist and they told me I have to parly R1500 to unlock my fixed account.
I was upset that I was expected to pay such a huge amount for a mere mistake which I tried to recrify immediately it happened.
They escaled my query to the Complaint department and I was assisted by Meesha. She is friendly, understanding and you can tell that she is willing to assist by her positive spirit.
She was able to transfer the money into the flexible account on 0 charge and updated me on every step.
Capitec Bank is fortunate to have a Consultant like her. She deserves a promotion and raise.
She is the BEST!
I will pass on your kind words to Meesha, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Meesha, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
