Mediocre Bank

Please assist with the following issue

I have the new Capitec Black card and it does not have a card number which I need to do online transactions.

I first called the Capitec call center and they told me that it is supposed to appear on the back of the card, which it doesn't.

Then decided to go to a Capitec branch in Meyerton for assistance and I got no joy from them.

All I need is my card number. I don't want a new card. It was suggested that I get a new card which I will be charged R70 for. I refuse to pay that money whereas mu card works perfectly fine, but the card number is faded.

Old cards were easier to have because they had both the account and the card number on them which never faded.

This is a Capitec issue and thus Capitec will pay for the new card.