NM
Ndikhaya M

1 reviews | Active since Jan 2024

26 Jan 2024, 06:38

****med into transferring funds to another Capitec account

GoodDay there,Sir/Madam I hope this review finds you in good health. I recently joined a business group on whatsApp by the name of "Thea Pool" which dealt with the renting or generating money through the rentals of cloud mining machine. I'm not sure about the exact time that I joined but I am certain that it was last year. Upon joining I purchased an S1 machine online and had to transefer the funds through to another "CAPITEC" account with the referral "S Matsheke",the money I transfered was 210($10). Ohk with the money I bought my first machine which was to generate me 420($20) in 20or30 days if not mistaken...ohk sure. Which it did and even made my first withdrawal. With all the progress and the way it was easy to make money money I decided to make another transaction to the company's account of Capitec and the I bought my second machine which was to give me money in 60 or 50 days. And I had bought the machine with 660 and was gonna generate me 1360 in profits. Along the running of the machine I made a first withdrawal of $28 and it went through,as I was getting tired of waiting and needed the money. But when I wanted to withdraw again along the days, I was getting blue ticked or brushed off with messages like"it takes 72 hours for the money to reflect in my account" when the three days had passed I enquired again and that was then when I was blueticked by what was assigned to me my group leader. And the time in our businesse group almost all the members were also not getting straight answers. And then I received a tip off that "Thea Pool" was a **** or front and that it was going to be shut down between the 25/27 of this month. And indeed it did as I can no longer excess my app which had my personal account to moniter the running of the machine,and team leaders were also not on speaking terms and even the group was closed to admins only as people who can send messages.

I ask of you to please help find a way of getting my funds back and I am willing to corporate with you. And I mean all the funds from my first deposit to the last one,because of even though I had withdrew I also had profits and tokens that amount more than what I had already withdrawn but I cannot acces them as they went AWOL with the App and team leaders.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Jan 2024, 07:03
Official
Good day Ndikhaya

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank