SM
Simphiwe M
1 reviews | Active since Jan 2026
27 Jan 2026, 22:41
****med by capitec, bad bank
Today the worst happened to me. My phone was with me and my card with me. My salary came in around 6pm today, when i needed to transfer to my wife all my salary was gone and when i have spoken to an agent, they said a cashsend of R4500 was redeemed in Capetown while i stay in Port Elizabeth. And all they can say that the rest of the money is transfered via payshap and they cannot provide details of the person until i open a case. Please tell me how are we to survive until the next month end.
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Replies (4)
Capitec Bank's replyOfficial
28 Jan 2026, 06:03Hello, you are through to Luvo,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply28 Jan 2026, 06:03
Official
Hello, you are through to Luvo,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
28 Jan 2026, 06:05I'm so sorry to hear about this Simphiwe, kindly confirm have you ever shared your banking app details with anyone before over the phone directly.
Capitec Bank's reply28 Jan 2026, 06:05
Official
I'm so sorry to hear about this Simphiwe, kindly confirm have you ever shared your banking app details with anyone before over the phone directly.
Capitec Bank's replyOfficial
28 Jan 2026, 06:51It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy so I'll give you a few more minutes to get back to me. If I don't hear back from you in 10 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's reply28 Jan 2026, 06:51
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy so I'll give you a few more minutes to get back to me. If I don't hear back from you in 10 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's replyOfficial
28 Jan 2026, 07:06Please be informed I will be closing our conversation due to no response. It has been a pleasure assisting you today. Thank you for contacting Capitec Bank. Feel free to contact us again should you need further assistance. Have a wonderful day further.
Capitec Bank's reply28 Jan 2026, 07:06
Official
Please be informed I will be closing our conversation due to no response. It has been a pleasure assisting you today. Thank you for contacting Capitec Bank. Feel free to contact us again should you need further assistance. Have a wonderful day further.