VC
Violet C

1 reviews | Active since Jun 2025

30 Jun 2025, 08:31

****med and Abandoned by Capitec

am extremely disappointed with Capitec Bank. I was recently ****med a lot of money, and despite reporting the issue immediately, the bank has shown no real effort in assisting me or recovering my funds.

As a loyal customer, I expected Capitec to offer proper support and investigate the matter thoroughly. Instead, I’ve been left feeling helpless, unheard, and let down. Their lack of urgency, poor communication, and unwillingness to take accountability is unacceptable.

This experience has completely destroyed my trust in Capitec. If you value your hard-earned money, think twice before banking with them. A bank should protect its clients not abandon them when they need help the most.

#CapitecFail #UnhappyCustomer #****medWithNoSupport

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Replies (3)
Capitec Bank
Capitec Bank's reply30 Jun 2025, 08:37
Official
Good day Violet C Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
VC
Violet C's update01 Jul 2025, 13:42
Reviewer Update
I am still waiting for the feedback regarding my query with capitec
VC
Violet C's update01 Jul 2025, 14:02
Reviewer Update
I am suffering from diabetes i hv not been well since the incident and capitec doesn't care did capitec hv a first time beneficiary on my account and wipe away all my funds in my account d