ZD
Zongeziwe D
1 reviews | Active since Oct 2025
16 Oct 2025, 14:43
****med
10/11, 13:52] Zoe Deedles: I've been with Capitec Bank for the longest time I have never been ****med the way they ****med me today......I went to make withdrawal on my Send cash.......put everything boooooooom machine restated without dispensing money....... lucky it's ATMs next to the Branch then I called bank assistant to help and she advised I report inside of which I did.......the consultant told me that lately this thing happens.....I had hope to get money back.....two hours later they sent message to say I'll never get back my money cause it's redeemed.....but How?
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Replies (2)
Capitec Bank's replyOfficial
16 Oct 2025, 16:36Good day Zongeziwe,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Oct 2025, 16:36
Official
Good day Zongeziwe,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
ZD
Zongeziwe D's updateReviewer Update
23 Oct 2025, 12:29Good day
Thank you so much Capitec for taking my issue to the highest level , am glad my money has been paid back into my account.
Much appreciated.
Zoongeziwe Didi
Thank you so much Capitec for taking my issue to the highest level , am glad my money has been paid back into my account.
Much appreciated.
Zoongeziwe Didi
ZD
Zongeziwe D's update23 Oct 2025, 12:29
Reviewer Update
Good day
Thank you so much Capitec for taking my issue to the highest level , am glad my money has been paid back into my account.
Much appreciated.
Zoongeziwe Didi
Thank you so much Capitec for taking my issue to the highest level , am glad my money has been paid back into my account.
Much appreciated.
Zoongeziwe Didi