NM
Nobuhle M

1 reviews | Active since Feb 2019

01 May 2024, 08:10

****med

Capitec is charging me incorrectly on my Insurance and threatening to cancel my policy. I claimed on the 23th after my dad's passing and I was assured my premium will now be R121 but they still charged me R479. This was not paid because I didn't expect this amount. I want to forget and not revisit really hurtful dates, BUT CAPITEC WON'T LET ME FORGET. I'm so tired!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply01 May 2024, 11:08
Official
Good day Nobuhle Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank