SM
Sinesipho M

1 reviews | Active since Jun 2023

14 Jun 2023, 10:45

****med

Yhoo what a journey. So daunting and very traumatic. 😥😩🥹😭. I was ****med on the 25th of March and until today, I have not received any help. I am out of breath or words to express my feeling and emotion. I am dried out. The money is frozen on the ****mers account yet the funds have not been transferred back to me or at least receive an update. I have to take time off and visit the branch as regularly as possible to get feedback. I have a cost that is accumulating due to my visit to the branch. Every time and as yesterday, I was told to wait 21/ 29 days. Eish I am really worn out as I write this review and this is not the first time. Let me end here. God is in control.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Jun 2023, 11:55
Official
Good day Sinesipho Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank