AC
Ansar C

1 reviews | Active since May 2013

27 Mar 2015, 19:24

Me and my child are suffering because of this!

#***5<br> <br> I am a very Loyal Capitec Bank Account holder and for some reason my whole account has been blocked by the Foresics team just because someone transferred money into my account. I mentioned in the branch that I have joined a part time Online job before but have no affiliation to this any longer. All I want to do is rectify these errors and if there is anything that they want me to pay I will gladly do that. But I need to support my Family and we are suffering everyday because of this blockage, I have a 2 year old child who needs daily necessities and I just can't live this pain! I know my father is with Capitec as well and is very reluctant to stay because of this.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Mar 2015, 07:58
Official
Hello AnsarCader,

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.

Bianca Pieterse
Complaint Administrator
Capitec Bank