RB
Rakhee B
1 reviews | Active since Mar 2014
20 Dec 2018, 14:02
Masterpass Woolworths Voucher Campaign
Capitec Masterpass running a Woolworths voucher campaign from November until December 31st. I've met all the criteria and they have not given me a voucher which is supposed to be an instant reward! For 2weeks now I'm waiting for feedback via FB messenger, the call center gave me a lame excuse of not every person will get one. Does Capitec just bull**** their clients hoping they won't read the TS& C's and just use it as an excuse for not delivering on their promotions?!
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Capitec Bank's replyOfficial
20 Dec 2018, 16:50I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply20 Dec 2018, 16:50
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank