TN
Tebogo N
1 reviews | Active since Nov 2010
16 Sept 2015, 12:07
Mastercard Securecode not working
I have been trying to register for Capitec Online purchases but for three consecutive times it keeps telling me my account is suspended even if I go to the Branch to fix it. I went to the Centurion Mall branch 3 times to fix it but no joy. Someone please help. I want to conduct my business and I need online purchases to be active.
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Capitec Bank's replyOfficial
16 Sept 2015, 15:05Hello Mystraw,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply16 Sept 2015, 15:05
Official
Hello Mystraw,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,