1 reviews | Active since Aug 2010
MasterCard international processing fee of R3 ridiculous for Woolies order
I'm leaving Capitec because every transaction is charged R3. Online and POS purchases are free with every other bank except Capitec. Not interested in paying for imaginary costs.
It was ********* for Capitec to wrote the following on their fee brochure
1. "International fee" as they charged me for Woolies, clothing online even fish and chips down the road. 2. "Charged at R1 for transactions below R200 and R3 for above R200" as I was charged R3 for R140.
Normal bank charges are shown together with the transaction that caused it, these fees are showing up the next day and sometimes without transactions for days. Multiple of them without any indication what generated them.
Already moved my debit orders which Capitec charged R3.50 to tymebank for no fees.
I think Capitec expected people like me to leave so well done. Taking my investments with as 2% interest is not worth paying R3 every transaction.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
