Marvin Bad Customer Service
Friday, 05 April 2024 Marvin Marshall Complaint Management Officer Complaint Services ***4 CM Regarding: Your email dated Friday, 05 April 2024 @ 12:21 pm: Worst service delivery: you stated during our call on Thursday that you will resolve this account on your end, if I provide you proof of my income. I gave you my trust, yet in today's call, you're telling me something else. Please refrain from making promises that you can't fulfill.
You wrap up the matter so swiftly and without any help at all. Take note that since you don't listen, I ended the call.
Due to your lack of service, I will consider closing my account.
Kind regards
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
05 Apr 2024, 12:28Good day Lourens.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Apr 2024, 12:28
Official
Good day Lourens.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
's updateReviewer Update
05 Apr 2024, 14:01Good day, so far no one want to assist whatsoever.
's update05 Apr 2024, 14:01
Reviewer Update
Good day, so far no one want to assist whatsoever.