mS
melody S

1 reviews | Active since Jun 2011

27 Nov 2015, 09:47

many thanks

i must compliment Megan (call reference ***1) for her assistance with my internet purchasing. i could not seem to get it right, she talked me through it and stayed with me on the phone till the process was working smoothly. she was very helpful and friendly to deal with. a pleasure to call the call center as my problem was resolved and she was lovely to deal with. thank you Megan!

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Nov 2015, 10:14
Official
Hello melodys,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Megan and we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank