cZ
colete Z
1 reviews | Active since Feb 2010
03 Dec 2015, 10:28
Manager not available
its my second time visiting this branch,poor customer service from Consultant WORSE when I needed to see a Manager to sort out my issues they are FOREVER NOT AVAILABLE !!! PATHETIC
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Replies (1)
Capitec Bank's replyOfficial
04 Dec 2015, 08:46Hello coletee,
Please accept our apologies for the poor service experience you had!
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply04 Dec 2015, 08:46
Official
Hello coletee,
Please accept our apologies for the poor service experience you had!
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Randall Ramsden will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully
Complaint Management
Capitec Bank
Best regards,