1 reviews | Active since Aug 2012
Malvina is Efficient, Friendly and Brilliant
Hi there. I believe in complaining when service is poor, but at the same time I believe in giving credit where credit is due (and I don't think enough people do this - they will complain but not compliment). I occsionally get sent money from my family overseas to help me out and usually get a phone call form Malvina at Capitec Interbank Forex in Cape Town before the money goes to my Capitec account. I would like to compliment Malvina. She is very efficient, very friendly, well spoken and very cheerful. Thank you so much Malvina, and Capitec - please hire more staff like her. She is a major asset, and a great representative of your company. Capitec is number 1 in my book and I tell everybody around me so. Thank you very much for your great service.
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Malvina and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Malvina and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
