<p>Capitec was offline on Friday. </p> <p>I drew cash from an FNB atm as checkers never has enough cash to draw at the till as capitec prefers you to do.</p> <p>I never got my money. I got a slip explaining that I couldn't draw as capitec was experiencing difficulties. </p> <p>15 mins late the money disappears out of my account. 2 calls later I must wait 7 days for theme to investigate before they will come back to me. In the interim my money is gone.</p> <p>Really?????, not myet problem. I want my money. </p>
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
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